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I have driver issues and now my hp assitant won't open my music files won't open Asked by Mary Suggate 2016/02/13 19:36 Applications
i like this question 0 Like It Follow	I have an hp 15 a couple days ago Operating System: Answer this question 1024 Add your Answer Cancel
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	Answered by Lokesh Yadav 2016/02/15 05:02 Get permalink
	Hi Mary, Since your HP Assistant is not able to open the files, the first thing you should try is checking for HP updates. You can do it by simply following the below steps: Click My devices on the top of the HP Support Assistant window, then click Updates in the My PC box. The Updates window opens. If HP Support Assistant detects updates, the updates display in the Updates available window. To check for recent updates, click Check for updates and messages. If HP Support Assistant finds updates, they display in the Updates available window. To delete an update, click next to the update. To install the update now, click the Install now icon () next to the update. Then try fixing the drivers issue by using the Windows troubleshooter. You can do it by following the below steps: To open the Troubleshooting tool: Move the mouse pointer to the lower left corner of the screen, right-click, and select Control Panel from the menu. Under System and Security click Find and fix problems. Click Hardware and Sound. If it doesn't work, try updating the audio driver: Move the mouse pointer to the lower left corner of the screen, right-click, select Device Manager from the menu. Double-click Sound, video and game controllers. Right-click the name of the audio device and select Properties. Click the Driver tab. Click Roll Back Driver. Click Yes to roll back to the previous driver. I hope this helps. Regards, Lokesh Add your comment Cancel