You should try to access the files via their absolute path. Try going into Run Line in Windows (Start>Accessories>Run) and enter the next path: "F:\DCIM\" (just an example).
If you still face any issue, Please provide a screenshot or errror message, because the information you have given is very less to provide a working solution to your problem.
I kept getting the blue screen with Driver Power State Failure error message and then my computer would restart. I found your product and it did not happen any more. I just purchased an anti-virus (kaspersky) and now it is doing it again. It is so frustrating. My computer is only 6 months old. It is a Asus desktop.