-
ReviverSoft
Answers
Get Answers from our
Community of Computer Experts-
Home
-
Resources
-
Questions & Answers
- Outlook draws a line through deleted items in my inbox instead of deleting them
Outlook draws a line through deleted items in my inbox instead of deleting them
i like this question0 Like ItFollowFor more than a year, my Outlook simply deleted items when I hit the delete key. It then started to draw a line through them instead of deleting them. A Google search sent me to ReviverSoft. I ran it, found many errors, fixed them, and Outlook worked normally for a day or two. It then reverted to drawing a line through the item. I am running IMAP because when I used POP, it would download up to 20 copies of the same email. I would switch to something else, but I need an email application that is compatible with ACT.Operating System:Answer this questionbest answer
Hi Don,
One of the oddities of IMAP is that email messages are neither deleted immediately nor moved to a Trash folder when you hit Delete. They are just marked for deletion until you purge the folder.
So in an Outlook installation configured for IMAP, this means that the deleted messages are displayed grayed out and with a strike-through line, but are still visible. So you can either purge your inbox constantly, or put up with the growing list of messages. The other option is to have Outlook hide these messages for you.
This article from the Office site explains how to hide these message and of course purge these emails:
http://office.microsoft.com/en-us/outlook-help/purge-imap-items-marked-for-deletion-HP010080420.aspx
Hope this helped!
James
There are no answers yet.
Welcome to Reviversoft Answers
ReviverSoft Answers is a place to ask any question you have about your computer and have it answered by the expert community.Post your question
Ask your question to the community nowSimilar questions
When I connect an external microphone to the jack, it is not working. I can see it in the "Sound" tab, but the levels is very low. I have tried with several microphones.VIEW ANSWERS40Started happening about 3 weeks ago at the same time as I had the HD replaced.VIEW ANSWERS19mein pc ist put mochte nun reviversoft auf mein laptop registriren wie geht das und was muß ich tunVIEW ANSWERS19Having trouble with your PC?Complete a free PC scan using Driver Reviver now.DownloadStart Free Scan -
