after i installed program i no longer have access to the shortcuts with illistrations and phots. the icon is still there but when i left click nothing happens
Is the problem isolated to just one desktop shortcut or all? Are the start menu shortcuts affected?
You can try the following steps:
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps: 1.Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-clickCommand Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. 2.Type the following command, and then press ENTER: sfc /scannow The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
You can also attempt a System Restore.
To do this, go to Start- > All Programs -> Accessories -> System Tools -> System Restore. Then, select a restore point that was before your problems.
I kept getting the blue screen with Driver Power State Failure error message and then my computer would restart. I found your product and it did not happen any more. I just purchased an anti-virus (kaspersky) and now it is doing it again. It is so frustrating. My computer is only 6 months old. It is a Asus desktop.