Hi,

You can use any of the below methods to resolve this issue:

Method 1: Update Video Driver
Windows Explorer makes use of visual graphics to display its content. Outdated or damaged video driver can cause this component to fail, resulting in an explorer error. So, either install the latest updates automatically via the Windows Update tool, or visit the manufacturer’s website to manually integrate any new advancements. 
Use Windows Update from the settings bar, shown below:

• Open Charms bar by pressing Windows + C keys
• Choose Settings
• Click Change PC settings
• Navigate to Update and recovery
• Click Check now, and wait while Windows checks for any latest updates
• If found, click Install updates
• Go through and accept the license terms, and click Finish if the update requires it

Method 2: Check You Files Using System File Checker (SFC)
Missing or corrupted system files can uproot Windows capabilities, and lead to critical PC errors. To resolve this issue, scan your OS for such matters using System File Checker in the elevated command prompt:

• Enter Start menu by pressing Windows key
• Type cmd
• Right-click Command Prompt from the results and choose Run as administrator from the bottom menu
• In the elevated window, type sfc /scannow and press Enter
• Wait for the Windows to search and repair any corrupted/missing data

Method 3: Disable Thumbnail View
When trying to access larger-sized data, example multimedia archive on your network storage, Windows attempts to generate contacted versions of pictures, called thumbnail images. Often, this procedure overburdens the system and causes the explorer to halt its processes. If you are willing to compromise on pictorial illustrations for better performances, disable thumbnails option and stop generating images instigating the glitch:

• Enter Start Screen (Windows key)
• Type control panel and click the icon from the search results
• From Control Panel window, go to Appearance and Personalization
• Click Folder Options
• Enter View tab
• Check Always show icons, never thumbnails
• Uncheck display file icon on thumbnails
• Click OK

Method 4: Identify the error-inflicted application using Action Center
Use Windows investigation tool called Action Center. This utility reveals the process details, and guides the user towards a more specific repairing procedure. To use this software, execute these steps:

• From the Start Screen, type action center
• Click Action Center listed under Settings category
• Click Maintenance
• Choose View reliability history
• In Reliability Monitor window, select View all problem reports
• Scroll down to the list of Windows Explorer items
• Double-click Stopped working to view the technical details
• Verify the menace listed alongside Fault Module Name

Method 5: System Restore
If the above methods did not resolve the issue, you can perform a System Restore to return the PC to an earlier working state. This will undo all alterations made to the system and remove the possible culprits pooling towards the explorer trouble. To take this route, refer to these steps:

• Access Start Screen
• Type Restore
• Choose Create a restore point from the results
• Click System Restore button
• Click Next on the opened System Restore box
• Highlight the desired restore point and click Next
• Click Finish
• Confirm your decision by select Yes on the Once started System Restore cannot be interrupted. Do you want to continue box.

I hope this helps.

Thank You!
Lokesh