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Hello Lucy,
Thank you for posting your concern's here. I am sorry to hear about the driver issue you are experiencing. I would like to strongly suggest you to update your out dated drivers to fix the issue, please follow the steps below. 1. Click start button and type "device manager" without quotation mark. 2. You should see the device manager, please click it. ![]() 3. On device manager interface, please select 'Display adapters', right click on your graphics device, then please select 'Update Driver Software'. ![]() 4. Please select first option. (Please make sure you have a valid internet connection to proceed with this option.) ![]() If the solution above did not help you, you can use our easy to use driver updater to fix your problem for you. You can download DriverReviver from this link: http://reviversoft.c... Driver Reviver's fast scan from one of the world's largest driver databases quickly identifies 100% of all consumer hardware devices enabling you to download the latest drivers straight to your Computer. The result is a faster and optimized PC and all your peripherals working. I hope this helps you with your problem. If you have any other questions, please let me know. Sincerely, Christian |
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Hi Lucy,
The issue could have happened due to missing or damaged updates or drivers. Restart the computer a few times and also check for Windows Updates. Steps to uninstall and reinstall the graphics driver.
You can Click here to download Driver Reviver. Once the installation is complete, Driver Reviver will automatically appear on your computer and start performing a full system scan. I hope this helps in fixing the issue with your Driver. Regards, Lokesh |