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Hi Gary,
Sorry to hear that you are facing this issue. Follow the below steps:
Remove the entire registry key (HKCU\Software\Microsoft\Office\12.0\Word\Data) and the problem is now resolved. When Word is started it will rebuild the key automatically. Thank You! Lokesh Comments Commented by
Gary Topp
2015/09/03 12:10
Lokesh: Thanks for your help. I will follow through with your suggestions. Gary
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Hey Gary;
Does it give you an error right before it crashes? if so, what's error message? Basel |