Hi Bushra,

Sometimes Captivate 5 fails to open a project file (.cptx). This might have happened due to some corrupt data structure.

If the data files in the project cache are intact, then this should restore your full project.
Follow the steps below:

1. Go to this link for download section, download the “dcache.zip” and install the air app inside the zip.
2. Start the air app and select your “project cache location” using the “Browse” button. Now click the “Refresh” button. This will list all the project names for which the project cache folder is available.
3. Check if you can see your project (which is not opening in captivate) listed there. If yes, then double click on that row in the air app, this should display a dialog containing the “Cache Path”.
4. Now go inside this “Cache Path” folder and inside the “db” sub-folder, check whether the following exist in it:
   a) compressed_data (folder)
   b) objects (folder, this should contain an objects.cpo file)
   c) uncompressed_data (folder)
   d) audio.cpad (file, size > 0 KB)
   e) info.cpi (file, size > 0 KB)
   f) text.cptd (file, size > 0 KB)
   g) thumbnails.cpth (file, size > 0 KB)
5. If these folders and files are present, then select them and create a zip file. Now rename this .zip to .cptx.
6. Open the .cptx file in Captivate 5.

I hope this helps.

Regards,
Lokesh

Hi Bushra, I think your project (cptx) files might have become corrupted. Here are two great guides on how you can recover these files and open them again in Adobe Captivate: - http://blogs.adobe.com/captivate/2010/09/recovering-the-project.html - http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project Let us know how you go. Good luck, James

Sounds like a problem with the application itself. I would recommend uninstalling Adobe Captivate and then reinstalling it again. Make sure you have your license code so you can re-activate it after reinstallation.