Hi Berle,

Since the computer freezing can happen due to multiple reasons, I would suggest you to follow the below methods:

1. Checking the system configuration

Windows 7 uses lot of resources and space. It needs a minimum 1.5 GB DDR2 on 32-bit and 2 GB DDR2 on 64 bit versions, and it also requires a minimum of 15 GB on 32 bit and 20 GB on a 64-bit system. If Windows 7 is installed on a system with a configuration much lower than specified, it is bound to become slow.
So, first thing, make sure that your computer hardware meets minimum system requirements.

2. Checking Software and Hardware

If you have installed any program or hardware after which your PC started to freeze, remove this hardware or software. If you do not remember the name of the problematic software but remember the date when the system was working fine then you can use the System Restore tool to revert system settings to a date when the system was working fine.

3. Update Drivers & BIOS & Windows Updates

Though this doesn’t help in most cases, it does in some. Go ahead and update all the drivers for all hardware on your computer including the hard disk, network card, sound card, graphics card, and anything else. It’s best to go to the website of your computer manufacturer and download all the latest drivers from there.
It’s also a good idea to go ahead and update the BIOS to the latest version, especially if you’re running Windows 7 64-bit. Sometimes this helps clear out power issues caused by ACPI, etc.

4. Repair Windows 7

Just to rule out any issue with Windows 7 system files, go ahead and boot off the DVD and run the Startup Repair. Once you load the tool, you can perform a startup repair, try a system restore, or go to the command prompt. At the command prompt, you can try running a couple of commands:

chkdsk drive: /r
sfc /scannow

For chkdsk, just replace the word “drive” with the drive letter you want to scan, i.e. C:, D:, etc. The sfc command is the System File Checker, which will go through and fix any issues with corrupted or missing system files. So basically, you need to run the startup repair, try a system restore and run these two commands at the command prompt.

5. Give the computer some time.

Give the computer a few minutes to process. Sometimes a computer may appear to be froze, but it is really just slow or busy processing a complex task.

See if the computer can respond to anything by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED to see if it turns on and off. If the computer can turn on and off Caps Lock, then press the keys Ctrl + Alt + Del to open the Windows Task Manager.

If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer.

I hope this helps in fixing your problem with computer freezing.

Regards,
Lokesh

Hi Berle,

Have you been experiencing these problems after performing an action or using a particular program on your computer?

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Sincerely,

Christian