Hi Marie,

If your Google Chrome has become slow or unresponsive, please follow the below steps:

• Disable Plugins

By default, when you install Google Chrome, many unnecessary plugins are installed and enabled. Plugins help Chrome process special types of content, such as Flash, Java, Silverlight, or Windows Media files, but most of them aren’t even important to your daily browsing. Plugins can slow down the performance of Chrome, but you can disable plugins you are not using. To do this, type “about:plugins” (without the quotes) in the address bar of Chrome and press Enter.

• Clear Browsing Data

As you browse the web, Chrome’s history database collects URLs and cached texts for websites you’ve visited, your download history, cookies, and other website and plugin data. While the point of the history and cache database are to speed up your computer by caching things locally instead of having to download every time, sometimes the history database can become very large and may slow down Chrome.

• Run the Google Software Removal Tool

Google just launched a new tool that will help you clean up your Chrome browser from anything that is interfering with normal operation. This can include malware and spyware that infects your Chrome installation and makes things much slower than it should.
All you need to do is navigate to www.google.com/chrome/srt/ and click the Download now button.



I hope this helps.

Thanks,
Lokesh