I forgot my master password. How do I make up a new one? |
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I am locked out.
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Hi Jan,
If you're referring to the Master Password you set for Password Reviver, then I'm afraid it is not possible to recover a lost Master Password. ReviverSoft does not have access to your Master Password, or to your password database. This information is stored in an encrypted format on your computer.
If you are unable to recall or find your Master Password, you may create a new password database for your passwords by completely reinstalling the program. Please note that creating a new password database means that Password Reviver will begin building a new password database as you access web accounts, programs and online forms.
To create a new password database following loss of your Master Password, follow these steps:
- 'Exit' Password Reviver by right-clicking on the Password Reviver icon in the System tray and select 'Exit'
- Now Delete or move the default.pwr file from the / Documents / Password Reviver / folder on your computer
- When you next launch Password Reviver (by restarting your computer, or clicking on the Password Reviver desktop icon), you will be prompted to create a new password database.
Hope this helps.
James
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