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I am trying to update my windows pc, then it shows error 0x80072ee7. I am unable to update my PC due to this


2016/06/14 08:40
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Further details are that server has stumbled.

But interest connection is working all right in Chrome and Mozilla.
What is the problem then?
Operating System:
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Answered by
Lokesh Yadav
2016/06/17 04:21

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Hi Jitender,

Windows Update error 80072ee7 usually comes when you have a static ip address stored and you are using it for the connection. This will be acting as a barrier between your Internet and the Windows Update. You can follow the below steps in order to resolve the issue:
  1. Go to control panel and Search "view network connections" .
  2. Go to view network connections and choose your network( which you are using currently)
  3. Right click on it and select properties
  4. Scroll down to " internet protocol version 4 (TCP/IPv4) " and open properties.
  5. Now choose Use the following DNS Server addresses
  6. Right down preferred DNS Server - 8.8.8.8 and Alternate DNS Server - 8.8.4.4
  7. These are the addresses of Google's DNS Servers 
  8. They are free to use and Hit ok.
  9. Close all the tabs
  10. Now start the windows store again now it should work. 
  11. If it doesn't work, restart your computer or restart the windows store services.

I hope this helps.

Regards,
Lokesh
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2016/06/14 09:44

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Hello Jitender ,

If you receive Windows Update error 80072ee7 while checking for updates, you might need to change or remove static IP addresses for the Windows Update service. Addresses are stored in an operating system file, called the Hosts file.

The IP address for the Windows Update service can change each time you check for updates, but some add-on programs for Windows add static address entries to the Hosts file. A static IP address for Windows Update will prevent your computer from getting updates.

If you have been experiencing trouble trying to update your PC, I recommend you to download Windows Update Troubleshooter, from the link provided below.

http://go.microsoft....

If that didn't work, please try the following steps.

Please try to remove static IP addresses for the Windows Update

1. On your Computer click the Start button , and then click Computer.

2. Double-click the local hard disk where Windows is installed, more often it is on drive C.

3. Double-click the Windows folder, and then double-click the System32 folder.

4. Double-click the drivers folder, and then double-click the etc folder.

5. In the etc folder, right-click hosts, click Open, and then, when you are prompted to choose a program to open the file, clickNotepad.

6. In the hosts file, check if the # sign appears next to each Windows Update IP address and host name entry. If not, add the #sign or delete the entire entry.

7. Now click the File menu, click Save, and then try to check for updates again.

Additional reference: http://answers.micro...

Hope the instructions above helps you with your problem.

Best Regards,

Christian

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