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No. 54418673 I just MacReviver installed and purchased a license code. At startup I get a message: "Can not start because MacReviver a problem."

Asked by
Tim Favier
2014/01/10 15:13
ReviverSoft
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It is a startup problem.
Operating System:
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Answered by
Nish
2014/01/10 21:24
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Hi Tim,

Sorry to hear about the problem.

So after you dismiss the error message, are you able to manually start (launch) the MacReviver program?

Could you also try reinstalling the MacReviver program on your Mac? You will need to remove the program, download and install it again.

Please send in your answers and other helpful information to support@reviversoft.com

Our support team will work with you closely to resolve this soon.

Thanks,

James


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Commented by Tim Favier
2014-01-15 15:02:07
Dear James, Thank you for your e-mail. Below are my answers to your questions. Regards, Tim Hi Tim, Sorry to hear about the problem. So after you dismiss the error message, are you able to manually start (launch) the MacReviver program? -- NO. Every time I start the programm, I get teh same error message. Could you also try reinstalling the MacReviver program on your Mac? You will need to remove the program, download and install it again.-- I removed and reinstalled the program. When I start it, I get the same error message. Please send in your answers and other helpful information to support@reviversoft.com. -- I have a MacBook Pro with OS x 10.6.8. Our support team will work with you closely to resolve this soon. Thanks, James
Commented by Nish
2014-01-15 15:34:14
Hi Tim, Thanks for your comments here. As per our support response to you, we have started reviewing the logs and investigating the issue. We expect to offer you an update (new build) soon. Thanks for your continued patience. James

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