A Guide to the “Video Scheduler Internal Error” Blue Screen of Death Error


It looks like you’ve encountered a Blue Screen of Death. Luckily, you were smart enough to document what error it gave you and looked online for information — and here is where your effort will be rewarded. If you’re using an earlier version of Windows, then your BSOD looked something like this:

Video Scheduler Internal Error

But if you’re using Windows 8, it looked like this:

An example of a Windows 8 BSoD

Now that we have that out of the way, let’s get down to your VIDEO_SCHEDULER_INTERNAL_ERROR. A Blue Screen of Death happens when your computer encounters something it doesn’t know how to process — so it shuts itself down and tells you what that problem was to save itself. While it’s called a Blue Screen of Death, the problem usually isn’t that severe and tends to not reoccur after you turn your computer back on. If you’re here, however, that’s likely not the case, and you want to figure out what’s causing that problem so you can fix it, once and for all.

Let’s start with making sure this is a “real BSOD”. BSODs can’t be faked, but they can be caused by something other than what seems to be the problem — oftentimes, by viruses, malware or poorly configured programs. If you’re using AVG, remove that with their tool. To check for viruses, use another Antivirus — personally, I recommend Avast — and use Malwarebytes to scan for malware. Contrary to popular belief, malware and viruses are actually two different things. If this particular error started after installing a certain program, be sure to remove that as well.

Once you’ve done all that, it’s time to tackle the core of the problem — your graphics card, or, as we prefer to call it, the GPU. The GPU handles all the things you’re seeing displayed on your screen right now, and the VIDEO_SCHEDULER_INTERNAL_ERROR is caused by a problem in that GPU’s drivers.

Drivers are what allows a device connected to your computer to work — a driver for your keyboard is what determines what letter appears on your screen when you hit a certain key, for instance. They’re what makes everything work, and if there’s a problem with their configuration, you’re going to be having problems with your system.

The first thing you need to do is find out what graphics card you have- hit Start (Windows Key + X in Windows 8), click Search, and type in “Device Manager“. Under the “Display Adapters” menu, you should see the name of your graphics card. Attempt to upgrade its driver from within Windows, and if that doesn’t work, go to its manufacturer’s website to manually apply the driver yourself. It’s also a good idea to upgrade any other outdated drivers in your system and to use Windows Update to upgrade your operating system.

You can also use Driver Reviver to update your graphics driver automatically.

Once you’ve done all of these things, you shouldn’t have any more problems. If, however, you’re still encountered with them, you’re going to need to contact Microsoft, your video card manufacturer, or a registered technician to delve into more advanced repair options.

Steve Horton

  • Wallsch

    Viruses are a type of malware… malware stands for malicious software. Viruses are software and they are malicious there for they are malware.

  • reviversoft

    Hi Wallsch,
    Thanks for the clarification. You’re right, of course.

  • Renato Balliu

    hi .im having a lot of this blue screen error . like :
    -this one
    -video tdr failure (nvkflt.sys)
    -system service exeption
    -page foult in nonpaged area
    -mamory managment
    -the video driver failed to initialize
    i have tried everything ….. but nothing . those errors apeard only when i play a game (league of legend ) .even if i play only for the first time i switch on the notebook . my notebook is a asus n56v . i hope you can help me . is more than a year i have those problmes. ty

  • Daniel Cutright

    well, then… Adware would also be Malware because it too is malicious and unwanted … Recon that would make Spyware into Malware because of the same.

    So … I guess its ALL Malware ;)

    But it is simpler to identify the different types of Malware to those who wouldn’t know the difference … Viruses, Spyware and Adware.

    They’re all malicious in the end, and all equally unwanted … so i guess it really doesn’t matter if someone states something redundant, but he did state it correctly to those who aren’t tech savvy.

    Viruses for one issue, and Malware for all the others (which include Adware and Spyware) … all bases covered, end of technical grammar lessons. lol

  • Daniel Cutright

    thats when you uninstall the driver, then reinstall.
    if that fails, then its time for a new computer.

  • Kat

    Now, I honestly don’t know what’s going on, but here’s my problem. I have a Windows 8 and every now and then when I watch a YouTube video my computer freezes, with still the frozen voice in the background. It sounds a bit like this: “BZZZZZZZZZZZ” and then that blue screen appears saying “Your computer ran into a problem that it couldn’t handle, and now it needs to restart. You can search for the error online: VIDEO_SCHEDULER_INTERNAL_ERROR”. So, I searched it and I got here.

  • Lena Hyde

    It says (100% complete) but it’s been like that for over an hour maybe even longer and I can’t seem to exit it.. do I just wait or is something wrong?

  • Gabriel

    You must be fun at parties huh m8

  • Bouly08

    I have the same problem, did you fin a solution to this? thanks

  • Ana Jeevan

    How about VIDEO_SCHEDULER_INTERNAL_ERROR windows 10?

  • Pete Chafouleas

    Right? It seems there is an ongoing issue with nvidia drivers causing crashes in Windows 10. Mine got so bad I took the nvidia card out and replaced it with my older ATI

  • SilentNerd_MOD

    Thank you ;D

  • Isaac Shelton

    same problem here

  • jay

    how to do stuffs that you told without my pc even starting…??…i am nt even getting desktop how to disable graphics driver…??

  • Ahyen Mostofa

    i just hope it works

  • Guilherme Francisco Ferreira

    Same problem here!

  • Koh Ming Yao

    disconnecting your GPU (if you have one) might help
    If it’s the case, then you should update your driver to the latest version
    buy a new graphics card if you can’t seem to solve the problem

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