Hi Gianluca,

Do you recall installing any new hardware or software programs on your computer?

This blue screen error is very likely due to an incompatible hardware or possibly corrupted driver or software. In such cases, I would recommend uninstalling the hardware or undoing (restoring) any recent software installations or changes to your operating system.

You could also reboot your laptop into the Windows safe mode and perform a system restore to restore your computer to an earlier point in time.

Let us know how you go.

James

Read this well door.Misschien a solution.

http://www.reviversoft.com/nl/blog/2014/07/a-guide-to-the-critical_service_failed-blue-screen-of-death-error/

Maybe this is a solution ??.

http://www.reviversoft.com/nl/blog/2014/07/a-guide-to-the-critical_service_failed-blue-screen-of-death-error/

Hi Gianluca,

Follow the below sequence of steps to resolve the Critical Service Failed error:

• Restore Disk Image Backup
• Attempt a System Restore
• Repair Windows
• Refresh Windows
• Reset Windows
• Reinstall Windows

I hope this helps.

Thanks.
Lokesh