Hi Rob,

Please send an email to support@reviversoft.com for further assistance regarding your concern.

You can also contact support from the link provided below.

http://reviversoft.c...

We look forward to hearing from you.

Sincerely,

Christian

Hi Rob,

When you have purchased the software once, you will gets your licence code.

There are a few ways to view your lost license key:

1. You can retrieve it using the Lost Code tool, by having the license details sent to the email address used for your purchase.

2. View all your licenses by visiting the ReviverSoft account section.

Using this licence code, you can install the software directly.

Now also if it doesn't work, then please ensure that points mentioned below are not causing the problem in your registration process:

1. If you copy a space at the start or end of the license code, it will cause the license code not to work.
2. If you are using the license details from a different product, you will be unable to complete the activation. All ReviverSoft products are different and require separate purchases and licenses. You need a license code for your purchased product only.
3. If you have typed in the license code incorrectly, it will not work. In order to avoid this, you should copy the complete license code from your purchase confirmation email and then paste it directly into the activation window.
4. Do ensure that your internet connection is working correctly and that you have checked your firewall settings. You can either temporarily disable your firewall or add an exception for the Reviversoft product.
5. Do a check of your computer’s date and time. An incorrect date might cause the reviversoft server system to think that your license code has already expired.

Please cross check if you are not having registration issue due to the above mentioned reasons.

If the above options didn’t work for you, contact the support team for assistance.

Now coming to your second question about SecurityReviver being shown up as a malware in npe scan(Norton Power Eraser), it finds and removes malware, adware, bots, and other threats.
It is a completely different product and uses it's internal algorithms for detecting those malwares and adwares.

It has nothing to do with Security Reviver as all the products of Reviversoft are 100% safe and secure. They have been tested by the team and you can rely on the product without a second thought.

I hope this helps.

Regards,
Lokesh