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My Windows 10 login account is locked today morning and can't use it. What should I do to get back my login d


2016/07/03 23:44
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Dur to this malware it got locked today while using Internet to download movie from torrent.
Asus 8gb ram with 1tb hard drive.
Operating System:
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Answered by
Lokesh Yadav
2016/07/05 01:55

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Hi Thomas,

If your Windows 10 account is locked out, you have 2 options to unlock out of Microsoft account on Windows 10.

Option 1: Sign into PC with another account
If your Microsoft account is locked, just let it be now if you are in a hurry to get into your PC and then switch to use another available local account or Microsoft account to sign in your Windows 10.

Option 2: Unlock Microsoft account with Microsoft service

When you attempt to sign in Windows 10 with an incorrect password, you will get a message that contains the link allowing you to reset password. Note down the link.

On any one computer or phone device, open the link in the browser. Then follow its guide to recover your Microsoft account.
Recover locked Microsoft account

Enter your Microsoft Account information, which can be either the primary email address or phone number, followed by the captcha challenge to prove that you're a not a robot.

Pick how you want to receive the security code: email or text message. In either case, you'll need to provide part of the alternative email address or phone number associated with your account.
Click Send code and enter the security code you have received.

Enter your new password (must be 8-characters in length on more). You'll get a message that letting you know that your account has been recovered. Click Next to complete the task.

Go back to your computer and try to sign in again.

Note: To be able to sign in to your account your computer must be connected to the internet. If everything worked as expected, you'll once again be back in your account.

I hope this helps.

Regards,
Lokesh
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Answered by
Ryan Bacolod
2016/07/04 02:31

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Hi Thomas,

The process of recovering your password in Windows 10 is much the same as it has been in Windows 8 and above, albeit with a few slight tweaks. Here’s how you can recover both your Microsoft Live 10 login, as well as the credentials for any other users registered with the local machine.

Use the Password Reset Tool for Microsoft Live Accounts

The first (and most obvious) solution available from the outset is to use the standard password reset function available at Microsoft’s password reset website. There you’ll find three choices, and for this particular case, you’ll want to follow the “I Forgot My Password” selection if you’re attempting to recover any accounts that are tied to your online identity.
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Once you make it through these steps, you’ll be greeted with the generally familiar recovery process that most major companies will use when attempting to verify that you really are who you say you are. If you’ve registered an external email or a cellphone number with your account, you can receive a code which will pop your account open without any extra hassle.
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Create a New User to Save Account Files

If none of this works, there’s another measure you can take which will (in a very roundabout way), allow you to regain access to your computer.
RELATED ARTICLE

How to Crack Your Forgotten Windows Password
Here at How-To Geek, we’ve covered many different ways to reset your password for Windows—but what if you can't reset your password? It’s time to crack the password instead. [Read Article]First, start by booting your Windows 10 installation into the setup by changing the boot order in your BIOS to take priority with the CD, or use the ISO as a startup disk instead.
Once the setup begins, hit Shift+F10.
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This will bring up a command prompt. From here, we’re going to use the command prompt to replace the Utility Manager at the login screen with cmd.exe with the following commands:
move d:\windows\system32\utilman.exe d:\windows\system32\utilman.exe.bak
copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exehtg
Once this is complete, use the command “wpeutil reboot” to restart the machine.
After you’re back at the login screen, click the Utility Manager. If everything went right, you should see a cmd.exe launch like the image below.
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This is the prompt you’ll use to create a new administrative user from the login screen. Type in the following commands, replacing <username> with the name you’d like to assign to the new account (no carrots).
net user <username> /add
net localgroup administrators <username> /addhtg12
Now close the prompt, reboot, and you should see your new user in the login screen.
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Click in here, and enter your fresh desktop. From the desktop, right click the Start menu in the bottom-right hand corner, and select “Computer Management”.
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Navigate to “Local Users and Groups”, scroll down to the affected account, and right-click. Choose the “Set Password” option, and choose a new set of credentials to regain access to your locked account!
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It should be noted that this method will only work to fully recover accounts that are designated to sign on locally. If you need to get your Microsoft Live account password back, you’ll have to retrieve it through the online forms mentioned above.
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That said, if the online recovery service doesn’t work, you will still be able to access any important files or folders that may have been locked up in that account by going into C:\Users, and clicking on its associated folder.
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I hope this help.

Regards,



Ryan
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