Hi Annie,

Critical Process Died occurs when a critical component of windows detects that is data has been modified when it should not have been.
It assumes that something bad modified the data and shuts down.

It could be errors reading a the driver from the hard drive, or a error in memory, or another driver is writing to memory that does not belong to it.

You can follow the below steps to resolve this issue:

1. Try Running System File Checker tool

• Type Command Prompt on the Start Screen.
• Right click on Command Prompt to select "Run as Administrator".
• Type: sfc/scannow.

If it finds files that it can not repair, you then need to run the command: dism.exe /online /cleanup-image /restorehealth

This command will get a good copy from the Microsoft update server. It will also remove certain license validation hacks.

2. Update the drivers

If you recently installed a new hardware device and/or device driver, follow these steps to open Device Manager and install the drivers manually for all your new hardware:

1. Click Start
2. Type devmgmt.msc in the search box and click on devmgmt or Device Manager from the search results list
3. Right-click on the drive driver
4. Click Update

I hope this helps.

Regards,
Lokesh