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Battlefield 4 game keeps crashing from time to time. I keep getting the stop working error. And although it's very rare but today my computer was shut down unexpedectly.


Asked by
Mah Jack
2015/08/04 07:32
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All my other games work fine.
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Answered by
Martin Carbos
2015/08/05 05:37
Hi Mah,

I am sorry to hear about the problem you are experiencing and am eager to help you.

However, we need a little more information to be able to assist you. Could you please provide specific details of the problem, including the specifications of your computer and the Windows operating system used? Screenshots of the problem would also be helpful.

Hope to hear from you soon.

Martin


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Commented by Mah Jack
2015-08-05 13:04:47
I play Battlefield 4 and it keeps crashing every single day. I keep getting "Battlefield 4 has stopped working". I also play Battlefield 3 and other games but they don't crash. Battlefield 4 is the only game that keeps crashing. I have tried to update my drivers, did clean boot and safe mode but non helped.

I haven't crashed today so I couldn't take a screenshot but I found a screenshot from someone else having similar problem. It's the same error I keep getting.


Desktop Win7 x64bit
GTX 750 Ti OC
8GB Ram
Asus all series

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Answered by
Lokesh Yadav
2015/08/21 07:51

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Hi Mah,
As soon as Battlefield 4 crashes, please do the below steps:
Go to Start -> Control Panel -> System & Security -> Administrative Tools -> Event Viewer.
Send the screen shot of the message you see there, It would be something like the image below.

I would be able to assist you further after you send the screenshot.


Looking forward to hear from you.
Lokesh
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