Hi Tony,

You can try the below fixes in order to make Office 2013 work:

Fix 1: Start  Word application in safe mode

1. Press the ‘Windows + R’ (Without the quotes) key on the keyboard.
2. In the Run window type ‘WinWord /safe’ without quotes.
3. If Office Word application works fine as expected in application safe, you may disable the Add-ins associated to Word and check if it works fine.
4. You may disable add-in by following the steps below and verify the status:
5. Open Word, File, Options, Add-in, Uncheck all the check boxes and click ‘Ok’

Fix 2: Start Word by using the /a switch
The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified.

To start Word by using the /a switch, follow these steps:

1. Type Run in the Search box or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
2. In the Run dialog box, type winword /a, and then press Enter.

Fix 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.

To delete the Word Data registry subkey, follow these steps:

1. Exit all Office programs.
2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Startmenu (in earlier versions of Windows), and then press Enter.
3. Locate the following registry subkey, as appropriate for the version of Word that you are using:

   Word 2013
   HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data
   
   Word 2010
   HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data
   

4. Click Data, and then click Export on the File menu.
5. Name the file Wddata.reg, and then save the file to the desktop.
6. On the Edit menu, click Delete, and then click Yes.
7. Exit Registry Editor.
8. Start Word.

Fix 4: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

1. Exit all Office programs.
2. Start Windows Explorer. Type windows ex in the Search box or in the Start Search box on the Start menu, and then press Enter.
3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter:

   
   Word 2013
   
   64-bit C2R installation:
   %programfiles%\Microsoft Office\root\office15\Startup\
   
   32-bit C2R installation:
   %programfiles% (x86)\Microsoft Office\root\office15\Startup\
   
   64-bit MSI installation:
   %programfiles%\Microsoft Office\office15\Startup\
   
   32-bit MSI installation:
   %programfiles% (x86)\Microsoft Office\office15\Startup\
   

4. Right-click one of the files that is contained in the folder, and then click Rename.
5. After the file name, type .old, and then press Enter.
   
   ImportantMake a note of the original file name so that you can restore the file, if it is necessary.
6. Start Word.
7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.
   
   If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.
8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK.

   %userprofile%\AppData\Roaming\Microsoft\Word\Startup

9. Repeat steps 3 through 6 for each file in this Startup folder.

I hope this helps in fixing this Office 2013 issue.

Regards,
Lokesh

Hello Tony,

Thank you for posting your concern's here.

I am sorry to hear about the MS office issue you are experiencing.

I would like to suggest you to reinstall your MS office 2013 to get it back to work again, please follow the steps below.

Instructions:

1. Please uninstall the version of MS office 2013 you currently have installed.

(Start > Settings > Control Panel > Add or Remove Programs > MS office 2013> Remove)

2. Download and install the software from your CD.

3. Open the MS office 2013 program and follow the registration procedure, like you did previously.

In addition, I would also like to suggest upgrading your MS office 2013 by visiting the link provided below.

https://products.off...

Upgrading your MS Office might help you fix problems and improve your productivity.

If you have any other questions or require additional assistance, please write to us with the details and we will be happy to help.

Best regards,

Christian