The mccitrayapp_ssr.exe process is an executable file that is part of the Motive Communications software, which is an application that can be installed in the client computers of Alcatel-Lucent subscribers. With the Motive Commuications program, Alcatel-Lucent subscribers can access a wide range of features for the voice and data communications services that Alcatel-Lucent provides them, and one of these features is better and faster customer support through live chat, phone or email. The mccitrayapp_ssr.exe process belongs to a particular set of program files and modules that are responsible for facilitating the functionalities embedded in the Windows System Tray icon of the Motive Communications software. The Motive Communications software executes the mccitrayapp_ssr.exe process upon application startup, and whenever the user accesses the features of the Motive Communications software through the Windows System Tray icon, the Motive Communications program instructs the mccitrayapp_ssr.exe process to call on the associated program files and modules that are needed for implementing the requested functionalities of the user.

Most non-system processes that are running can be stopped because they are not involved in running your operating system. mccitrayapp_ssr.exe. is used by Alcatel-Lucent Motive Communications Clientt, If you shut down mccitrayapp_ssr.exe, it will likely start again at a later time either after you restart your computer or after an application start. To stop mccitrayapp_ssr.exe, permanently you need to uninstall the application that runs this process which in this case is Alcatel-Lucent Motive Communications Clientt, from your system.

After uninstalling applications it is a good idea to scan you Windows registry for any left over traces of applications. Registry Reviver by ReviverSoft is a great tool for doing this.

The ReviverSoft experts have not yet reviewed mccitrayapp_ssr.exe

A process usually a part of an installed application such as Alcatel-Lucent Motive Communications Clientt, or your operating system that is responsible for running in functions of that application. Some application require that they have processes running all the time so they can do things such as check for updates or notify you when you get an instant message. Some poorly written applications have many processes that run that may not be required and take up valuable processing power within your computer.

We have not received any complaint about this process having higher than normal impact on PC performance. If you have had bad experiences with it please let us know in a comment below and we will investigate it further.

The first thing you should do if mccitrayapp_ssr.exe. is causing errors on your computer is to run a Windows registry scan with Registry Reviver If you are still seeing errors after this you should uninstall the program that mccitrayapp_ssr.exe, belongs to, in this case Alcatel-Lucent Motive Communications Clientt