The cueagent_srv.exe process file is described as the JavaServ Application or JavaService is an executable file bundled with the Nortel Networks TunnelGuard software developed by Alexandria Software Consulting. The TunnelGuard software was created to improve deployment and security of massive site-to-site and remote access Virtual Private Networks (VPNs). It is targeted for use mainly by companies whose employees (or any other user) remotely connect to the company network because inadequately protected computers that remotely connect to a network can be mediums for the generation of viruses, malware and worms. The TunnelGuard ensures that any computer trying to remotely access a network is properly protected before it can connect to the network. It also makes certain the accessibility of a modern and updated operating system, firewall software and anti-virus protection on remote devices. Some users have already reported that the Nortel Networks TunnelGuard reduced malware incidence on their corporate networks, and implementation of the software is barely noticeable i.e. no small inconveniences or interruptions to users.
How can I stop cueagent_srv.exe and should I?
Most non-system processes that are running can be stopped because they are not involved in running your operating system. cueagent_srv.exe. is used by Nortel Networks TunnelGuard, If you shut down cueagent_srv.exe, it will likely start again at a later time either after you restart your computer or after an application start. To stop cueagent_srv.exe, permanently you need to uninstall the application that runs this process which in this case is Nortel Networks TunnelGuard, from your system.
After uninstalling applications it is a good idea to scan you Windows registry for any left over traces of applications. Registry Reviver by ReviverSoft is a great tool for doing this.
Is this a virus or other security concern?
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What is a process and how do they affect my computer?
A process usually a part of an installed application such as Nortel Networks TunnelGuard, or your operating system that is responsible for running in functions of that application. Some application require that they have processes running all the time so they can do things such as check for updates or notify you when you get an instant message. Some poorly written applications have many processes that run that may not be required and take up valuable processing power within your computer.
Is cueagent_srv.exe known to be bad for my computer's performance?
We have not received any complaint about this process having higher than normal impact on PC performance. If you have had bad experiences with it please let us know in a comment below and we will investigate it further.
What can I do if cueagent_srv.exe is causing errors on my computer?
The first thing you should do if cueagent_srv.exe. is causing errors on your computer is to run a Windows registry scan with Registry Reviver If you are still seeing errors after this you should uninstall the program that cueagent_srv.exe, belongs to, in this case Nortel Networks TunnelGuard