Capture Service is the process name of the executable file captureservice.exe, and is a part of the program eQuality Agent, which is produced by Witness Systems, Inc. eQuality Agent is a type of Witness Call Recording Suite software that is designed and used for phone calls. The process is an essential component that is downloaded, once the software eQuality Agent is installed onto the computer. When captureservice.exe is installed, it is automatically registered into the Windows registry, stored on a folder location, either in C:\Program Files or C:\Documents and Settings, and possibly in C:\Windows too, but regardless where it is found, it is advisable to keep it running in the background. It is important to have this file process execute itself and provide a particular task, that completes the overall functionality of the program. In addition, this module works with most certain versions of Microsoft Windows Operating Systems, including Windows 7, Windows XP, and Windows Vista.
How can I stop captureservice.exe and should I?
Most non-system processes that are running can be stopped because they are not involved in running your operating system. captureservice.exe. is used by eQuality Agent, If you shut down captureservice.exe, it will likely start again at a later time either after you restart your computer or after an application start. To stop captureservice.exe, permanently you need to uninstall the application that runs this process which in this case is eQuality Agent, from your system.
After uninstalling applications it is a good idea to scan you Windows registry for any left over traces of applications. Registry Reviver by ReviverSoft is a great tool for doing this.
Is this a virus or other security concern?
ReviverSoft Security Verdict
The ReviverSoft experts have not yet reviewed captureservice.exe
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What is a process and how do they affect my computer?
A process usually a part of an installed application such as eQuality Agent, or your operating system that is responsible for running in functions of that application. Some application require that they have processes running all the time so they can do things such as check for updates or notify you when you get an instant message. Some poorly written applications have many processes that run that may not be required and take up valuable processing power within your computer.
Is captureservice.exe known to be bad for my computer's performance?
We have not received any complaint about this process having higher than normal impact on PC performance. If you have had bad experiences with it please let us know in a comment below and we will investigate it further.
What can I do if captureservice.exe is causing errors on my computer?
The first thing you should do if captureservice.exe. is causing errors on your computer is to run a Windows registry scan with Registry Reviver If you are still seeing errors after this you should uninstall the program that captureservice.exe, belongs to, in this case eQuality Agent