My iMac will not complete the startup sequence. It shows a grey screen with a small white apple logo and under the apple is a spinning round shape made of small slashes. The spinning just goes on forever

My iMac will not complete the startup sequence. It shows a grey screen with a small white apple logo and under the apple is a spinning round shape made of small slashes. The spinning just goes on forever Asked by diana sherbo 2014/02/20 10:11 Crashes
i like this question 0 Like It Follow	My iMac worked fine two days ago. I had it powered off all day yesterday. Today, it won't start up. It has Mac OS 10. Operating System: Answer this question 1024 Add your Answer Cancel
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	Answered by Nish 2014/02/20 19:48 Get permalink
	Hi Diana, Sorry to hear about the problem. It could be a number of factors causing your Mac to stall at the grey screen. Luckily, the folks at Apple have a step-by-step guide you can follow in such a situation: http://support.apple.com/kb/ts2570 Give the guide a try and let us know how you go. Good luck, James Add your comment Cancel

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