This article is part of a continuing series on Blue Screen of Death errors. A Blue Screen of Death (BSoD) is the error screen you see when Windows has a major issue. It halts the PC and displays some very important information.
Depending on the error message you get, the steps you need to take are different.
KMODE_EXCEPTION_NOT_HANDLED means you’re having driver issues. Some piece of internal or external hardware connected to your PC is causing a driver conflict or error, which is causing your PC to crash.
Sometimes the additional information on your Blue Screen will list the specific driver causing the problem, but this isn’t always the case.
If it does list the driver, you’re going to want to disable it. If it doesn’t list it, read below.
Disabling a specific driver is tricky, but here’s how you do it.
To track down the specific problem driver, you’ll need to run Driver Verifier, an application included with Windows.
You can then identify the driver listed and uninstall it when you log back into Windows
Next, you will want to disable the Driver Verification so it doesn’t always check on startup.
To disable a driver once you’ve identified it:
Alternatively, run Driver Reviver first, and see if updating your drivers to the latest version takes care of the problem.
Sometimes, this error will occur when you attempt to use hardware on a version of Windows that does not support it. If you just installed a new piece of hardware before getting the error, try Googling the model number of the hardware and the version of Windows you’re using (such as Windows XP) to see if there are known compatibility issues. Often, someone will have a workaround posted as well, which will allow you to use your device error-free.
This error can also pop up when your BIOS needs updated. Every PC has a different procedure for updating the BIOS, so once you enter it, write down the BIOS manufacturer and version number. Restart Windows and Google them to determine the correct procedure for updating the BIOS to the latest version.
To run a memory test:
Here’s a page on Microsoft’s website about this specific BSoD error. It’s pretty technical, but worth checking out if the above solutions don’t work.
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