Hi Olivia,

I would suggest you to follow the below steps in order to remove the virus from your PC and make it clean:

Step 1: Enter Safe Mode

Keep your PC disconnected from the Internet, and don't use it until you're ready to clean your PC. This can help prevent the malware from spreading and/or leaking your private data.

In this mode, only the minimum required programs and services are loaded. If any malware is set to load automatically when Windows starts, entering in this mode may prevent it from doing so.

1. To boot into Windows Safe Mode, first shut down your PC. 
2. Locate the F8 key on your PC's keyboard; turn the PC on; and as soon as you see anything on the screen, press the F8 key repeatedly. 
3. This should bring up the Advanced Boot Options menu. 
4. There, select Safe Mode with Networking and press Enter.
5. Use the arrow keys to select Safe Mode or Safe Mode with Networking and press ENTER.
6. You may find that your PC runs noticeably faster in Safe Mode. This could be a sign that your system has a malware infection, or it could mean that you have a lot of legitimate programs that normally start up alongside Windows.

Step 2: Delete Temporary Files

Now that you're in Safe Mode, you'll want to run a virus scan. But before you do that, delete your temporary files. Doing this may speed up the virus scanning, free up disk space, and even get rid of some malware. To use the Disk Cleanup utility included with Windows,  do the below steps:

1. Open Disk Cleanup by clicking the Start button . In the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.
2. In the Drives list, click the hard disk drive that you want to clean up, and then click OK.
3. In the Disk Cleanup dialog box, on the Disk Cleanup tab, select the check boxes for the file types that you want to delete, and then click OK.
4. In the message that appears, click Delete files.

Step 3: Download Malware Scanners

Now you're ready to have a malware scanner do it's work--and fortunately, running a scanner is enough to remove most infections. If you already had an antivirus program active on your computer, you should use a different scanner for this malware check, since your current antivirus software may have not detected the malware. Remember, no antivirus program can detect 100 percent of the millions of malware types and variants.

If you think your PC is infected, I recommend using an on-demand scanner first and then following up with a full scan by your real-time antivirus program. Among the free (and high-quality) on-demand scanners available are BitDefender Free Edition, Kaspersky Virus Removal Tool, Malwarebytes, Norman Malware Cleaner, and SuperAntiSpyware.

Step 4: Run a Scan With Malwarebytes

Depending on your computer, the quick scan can take anywhere from 5 to 20 minutes, whereas the full scan might take 30 to 60 minutes or more.
It should work for you.

If it doesn't work, try the below step:

A fast way to check for viruses is to use an online scanner, such as the Microsoft Safety Scanner. The scanner is a free online service that helps you identify and remove viruses, clean up your hard disk, and generally improve your computer's performance.

To run the Microsoft Safety Scanner

1. Go to the Microsoft Safety Scanner webpage to download the scanner.
2. Click Download Now, and then follow the instructions on the screen.

I hope this helps.

Regards,
Lokesh