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It affects many of my video files cannot be played correctly.


2016/06/11 11:27
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Can you please assist and advise me on how to delete or uninstall the application file from Tencent.com...?? I have use the Program Uinstall features with Window 7 but unable to get rid of this. Thank you.
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Answered by
Lokesh Yadav
2016/06/12 12:17
HI Weng,

Tencent QQ is an adware that misleads the users by presenting itself as an instant message service. Instead of providing the functions that it suggests, Tencent QQ gets installed as a browser extension and generates a great amount of advertisement.

To uninstall Tencent QQ remove it from Control Panel, then delete all files and regkeys.

Step 1: Remove Tencent QQ from Control Panel
Just follow the below steps to uninstall from Control panel:
  1. Click Start.
  2. Then Control Panel.
  3. Click Uninstall a Program.
  4. Find Tencent QQ and click Uninstall
After that remove Tencent QQ from your browser.

Step 2: Remove Tencent QQ from browsers

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find Tencent QQ.
  6. Click the trash can icon to remove it.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose Tencent QQ.
  4. Click Disable or Remove button.

Internet Explorer:

  1. Open IE.
  2. Push Alt + T.
  3. Click Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable Tencent QQ.
  6. Click More information link in the left-bottom corner.
  7. Click Remove button.

Step 3: Remove following files and folders of Tencent QQ:

Remove following files:

  • TencentQQ.dll
  • TAOFrame.exe
  • QQGwp.exe
  • tencentdl.exe

Remove following folders

  • C:\Users\Username\AppData\Local\Tencent\
  • C:\Users\Username\AppData\Roaming\Tencent\
  • C:\Program Files\Tencent\QQPhoneManager\
  • C:\Program Files\Common Files\Tencent\QQPcMgr\
  • C:\ProgramData\Tencent\
I hope this helps in getting rid of Application file from Tencent.

Regards,
Lokesh


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