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how do i activate windows without product key?


Asked by
Lisa Murray
2016/04/11 14:18
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lost my product key for windows 8
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Answered by
Lokesh Yadav
2016/05/24 11:20

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Hi Lisa,

You can call Microsoft Store customer service and they will re-send the Windows key via email to you, but for that you need to provide some information about the order to them. 

Don't worry they won't ask for your bank statement information, instead have any of the following info handy:
  • The email you used a the moment of the order, or where you received your confirmation.
  • Your phone number
  • Your full name as it appears in the card information you used when ordering.
Any of those are good leads to getting the info you need.

The MS Store contact phone number is:

1-877-696-7786


Hours of Operations:

EASTERN
Mon-Fri: 8am-1am
Sat-Sun: Noon-8pm

CENTRAL
Mon-Fri: 7am-12am
Sat-Sun: 11am-7pm

MOUNTAIN
Mon-Fri: 6am-11pm
Sat-Sun: 10am-6pm

PACIFIC
Mon-Fri: 5am-10pm
Sat-Sun: 9am-5pm

HAWAII
Mon-Fri: 2am-7pm
Sat-Sun: 6am-2pm

You can also go to the following website as suggested by Christian:
http://support.microsoft.com/gp/esd-support-phone-numbers

I hope this helps.

Regards,
Lokesh
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2016/05/12 02:49

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Hello Lisa,

If you have lost your Microsoft Windows 8 product key, please go to the following website.

https://support.micr...


Locate and call the phone number for your local region.

You would need to provide your personal information, such as the email address you used, credit card number, etc. and Microsoft support will send you the confirmation email.

After you have got your Microsoft Windows license key, please print it or write it down and store it in a safe place.

Additional reference: http://answers.micr...

Hope this helps!

Christian
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