Get Answers from our
Community of Computer Experts

Why does my computer have a blue screen and then shut down?


2016/04/02 19:16
0 Like It
The problem only started about 3 weeks ago for no apparent reason. It seems to recur when i have more than 4 windows open
Operating System:
Answer this question
best answer

 
Answered by
Lokesh Yadav
2016/04/03 06:20
Hi Patrick,

A simple restart is often all that is required to resolve the issue. If the problem still persists even after the restart, the computer must be restarted in safe mode, and the problematic device driver must be uninstalled.

You can follow the below steps in order to resolve this issue:

1. Update All Device Drivers

Problems in device drivers are usually what cause blue screen errors in Windows operating systems. You can try updating all device drivers to fix most of these problems. However, in this case we are pretty sure that it is a graphics driver related problem. You should upgrade the graphics driver to solve this problem.
You can do this by going to your computer manufacturer’s website and looking for your computer model there. Once you find your computer model, download the latest version of the graphics driver and install it on Windows 7. In case you bought the graphics card separately, go to the graphics card’s manufacturer’s website and download the graphics driver from there.

2. Uninstall Or Disable The Driver
If upgrading to the new driver isn’t doing you any good, then the manufacturer is probably yet to release a suitable driver yet.
In that case, you should Disable the current driver in Device manager and reboot the PC.
Here’s how you do it:
  1. Go to Device Manager.
  2. VIDEO_TDR_FAILURE - Windows Key + X - Device Manager -- Windows Wally
  3. Expand the Display Drivers category by clicking the arrow next to it.
  4. Right-Click the device -> click Disable.
See if it solves your problem or not.

3. Install pending Windows Updates
Make sure your computer is up to date with the latest Windows updates available.
  1. Click Start
  2. Type update in the search box
  3. Select Check for Updates from the results list
  4. If there are updates available, click Install Updates
  5. Restart your computer.
4. Restore to an earlier date
Use System Restore to restore your computer to an earlier date.Make sure you’re logged in as Administrator when performing the following steps:
  1. Click Start
  2. Type system restore in the search box
  3. Select System Restore from the search results
  4. Continue with the wizard steps to restore your computer to an earlier date
I hope this helps.

Regards,
Lokes


Cancel

There are no answers yet.

Welcome to Reviversoft Answers
ReviverSoft Answers is a place to ask any question you have about your computer and have it answered by the expert community.
Post your question
Ask your question to the community now
Similar questions
When I connect an external microphone to the jack, it is not working. I can see it in the "Sound" tab, but the levels is very low. I have tried with several microphones.
VIEW ANSWERS
40
Show full question
Started happening about 3 weeks ago at the same time as I had the HD replaced.
VIEW ANSWERS
19
Show full question
mein pc ist put mochte nun reviversoft auf mein laptop registriren wie geht das und was muß ich tun
VIEW ANSWERS
19
Show full question
Having trouble with your PC?
Complete a free PC scan using Driver Reviver now.
Download
Start Free Scan
Copyright © 2025 Corel Corporation. All rights reserved. Terms Of Use | Privacy | Cookies
follow us