Hi Gianni,

It is possible that the malware cleanup has left the particular file corrupted.

We recommend running the Windows System File Checker scan on your computer to detect and fix this system file error.

To run this scan, simply follow the steps below:

- Click Start All Programs Accessories
- Right-click Command Prompt and select Run as administrator.
( If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Continue )
- At the prompt, type \" sfc /scannow \" and hit enter.

Once the scan is complete, restart the computer for the changes to take effect

If this is a recent problem, you could also try performing a System Restore through Windows.

Let us know how this works for you.

Good luck,

James