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I am not connecting to the internet through the wi fi on windows 8.1. The shown message is dns probe finished no internet in google chrome. But other browser as internet explorer mozilla firefox also not connected to the internet


2015/05/14 07:02
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Answered by
Martin Carbos
2015/05/14 08:37
Hi Saurabh, 

Please refer to the instructions below on how to fix the problem you're experiencing:

Go to Start, type in CMD, hit Enter

In the command prompt window, type in the following commands one by one and hit Enter:

ipconfig /releasel
ipconfig /all
ipconfig /flushdns
ipconfig /renew

netsh int ip set dns
netsh winsock reset

Next, try restarting your modem/router and check to see if the problem goes away.

Hope this helps!

Martin


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Commented by Saurabh Singh
2015-05-14 09:44:49
I have done this process but couldn't work

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Answered by
Lokesh Yadav
2015/08/23 09:49

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Hey Saurabh,
Thanks for contacting us and sorry to hear that you are facing this issue.
You can follow the below options.
Option 1:
Change DNS Address to Open DNS
  • Right click on your network icon from windows task bar then click on ‘Network and Sharing Center’.
  •  Go to ‘Local Area Connection’ and click on it, then from the new window click on ‘Properties’. 
  • Then select ‘Internet Protocol Version 4′ and hit ‘Properties’ again.
  • In the new window select the radio button that says ‘Use the following DNS server addresses’ and then in the preferred DNS server box type in 208.67.222.222 and in the alternate DNS server box type in 208.67.220.220
  • Then check the box ‘Validate settings upon exit’ and click OK.




Now try to load the webpages that was showing error and see if it has solved.


Option 2:
Clear Cache, Reinstall your browser

Option3:
Reboot, Power Cycle Your Router


One of the above options should work for you.

If it doesn't work, please feel free to get back to us again and we will surely help you out.

Thank You!
Lokesh
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