Hi Suman,

Windows 8 has a troubleshooter that can help identify any problems. This can also reset the Windows Update app, which can help kickstart the installation.

To do this, click the Start menu, then click the cog icon on the left, which will open up the Settings window. Click ‘Update & Security’ then ‘Troubleshoot’. Click on ‘Windows Update’ then ‘Run the troubleshooter’ and follow the instructions, and click ‘Apply this fix’ if the troubleshooter finds a solution.


This error occurs if there's an issue with your internet connection. First, check to make sure your Windows 8 device is connected to your internet connection. You may need to restart your modem or router if there's an issue.
You can also use Windows 10 to troubleshoot any network problems by right-clicking the network icon in the system tray (in the bottom-right corner of your screen) and selecting ‘Troubleshoot problems’.


You may also see this error message if you're using a VPN. Try disabling the VPN while you download and install the Windows 10 Fall Creators Update.

If you have antivirus software installed, try disabling that while installing as well, as that may fix the problem. You can then enable it and use it normally once the installation has completed.

You may also get an error message if you don't have enough free disk space to install the Windows 8 Fall Creators Update. You can quickly and easily free up disk space by typing ‘Disk Clean-up’ into the search box on the taskbar, then clicking on ‘Disk Clean-Up’.


In the ‘Drive Selection’ window that appears, choose the drive where Windows 8 is installed. By default this should be your C: drive. Click ‘OK’ then select the tick boxes of the files you want to delete. These should be safe to remove, but remember you can't retrieve them once they're gone. You’ll be told how much space you’ll save. Click ‘OK’ then ‘Delete files’ to remove the files. If you want to create more space, click ‘Clean up system files’.