The problem started a week ago. PC starts up fine, then when I agree to accept the latest update, it begins to download then the box saying "failure could not launch" The program shuts down and then will not relaunch when I click on the icon to try again...
Hi Lori, Thank you for contacting us and sorry to hear that you are not able to download update for your PC. 1. Please go to the following link and download Microsoft Update Troubleshooter will be downloaded.
http://go.microsoft.com/?linkid=9830262
2. Run the file and follow the steps in it. 3. Open Windows update, and try reinstalling the updates.
When I connect an external microphone to the jack, it is not working. I can see it in the "Sound" tab, but the levels is very low. I have tried with several microphones.