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PC fails to recognize USB 3.0 after host controller update


Asked by
Eric D
2014/02/16 13:59
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Current USB 3.0 HOst Controller version 2.0.34.0 - 10 Feb-11 appears to work fine but fails to recognize devices connected to USB 3.0 with update to Version 2.1.36.0 - 10-May-12
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Answered by
Nish
2014/02/17 23:49

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Hi Eric, Try reinstalling the latest USB 3.0 driver package. Access the Device Manager Uninstall the USB 3.0 Host controller driver restart your computer Install the latest driver package. NOTE: It is important that you download and install the driver update from either Clevo/Sager or from the USB 3.0 Controller manufacturer (For eg: Renesas) If you're still having problems, stick with the original 2.0.34.0 drivers. Good luck, James
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2014/02/17 05:51

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Hi Eric, Were your USB 3.0 devices being recognized properly before the update? If so, then you can try any of these options: OPTION 1. You can try uninstalling and re-installing USB 3.0 version 2.1.36.0 (10-May-12)... OPTION 2. You can try contacting Sager or Clevo to ask for the most updated USB 3.0 driver version for Windows 7... OPTION 3. You can try rolling back your version 2.1.36.0 (10-May-12) driver update to version 2.0.34.0 (10-Feb-11)... OPTION 4. If you can\'t roll back the version 2.1.36.0 (10-May-12) driver update to version 2.0.34.0 (10-Feb-11), then you can try uninstalling it and re-installing version 2.0.34.0 (10-Feb-11). If you don\'t have the installer for this driver version, try these Sager NP7280 (Clevo x7200) USB 3.0 driver installers: *** Clevo USB 3.0 Driver Update Version 2.0.34.0, Apr 29 2011 for Windows 7 -- ftp://usftp.clevo.com.tw/X7200/OTHERS/USB30.zip *** Sager USB 3.0 Driver Update Version 2.0.34.0, May 12 2011 for Windows 7 and Windows Vista 32-bit and 64-bit -- http://www2.sagernotebook.com/Sagernotebook/misc/06USB_NP7280.exe Let us know if any of the options above works. You can also try Driver Reviver for automatically updating your Sager NP7280 (Clevo x7200) USB 3.0 driver for Windows 7. You can learn more about Driver Reviver here: http://www.reviversoft.com/driver-reviver/
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