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Hours of Operation for Support Services

PostPosted: Tue Feb 18, 2014 1:47 am
by RS_Admin
Find out more about our support services and their hours of operation:

1. Email Support

Hours of operation: 24 hours a day, 7 days a week, all year round
Response time: 4 - 24 hours

How to contact: You can either use our product support contact form (recommended) or send an email to support@reviversoft.com

2. Live Chat Support

Hours of operation: Between 03:00 AM to 10:30 AM (GMT)

How to contact: Head to our support homepage, select a product and you will see the Live Chat option on the corresponding product support (FAQ) page. Here's an example:

live_Chat.png


3. Renewals Department

Hours of operation: 24 hours a day, 7 days a week, all year round
Response time: 12 - 24 hours

How to contact: You can send an email to renewals@reviversoft.com

Important

While every effort will be made to ensure a timely response, the specified response times may vary due to unusually high support volume, problems with our website or global holidays.

Need help right away?

Browse through our list of frequently asked questions for the product of your choice, look for an answer in our support forums or search for a solution in the ReviverSoft Answers community.


We hope you have a wonderful experience with ReviverSoft!

The ReviverSoft Team