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2019/01/20 06:11
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I want to know the authenticity of the software and how it will improve my PC issues.
Operating System:
Windows 8
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Answered by
Lokesh Yadav
2019/01/27 09:25
Hi Mohammad,

If you're seeing some of these problems with Chrome they are definitely scams, you might have unwanted software or malware installed on your computer:
  • Pop-up ads and new tabs that won't go away
  • Your Chrome homepage or search engine keeps changing without your permission
  • Unwanted Chrome extensions or toolbars keep coming back
  • Your browsing is hijacked, and redirects to unfamiliar pages or ads
  • Alerts about a virus or an infected device
In the future, avoid unwanted software by only downloading files or visiting sites that you know are secure.

Chrome can help you find suspicious or unwanted programs on your computer. If Chrome finds an unwanted program, click Remove. Chrome will remove the software, change some settings to default, and turn off extensions.

You can also check for malware manually.

  1. Open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
  4. Under “Reset and clean up,” click Clean up computer.
  5. Click Find.
If you're asked to remove unwanted software, click Remove. 

Reset your browser settings
  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
    • Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults and then Reset Settings.
    • Windows: Under "Reset and cleanup,” click Reset Settings and then Reset Settings.
If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More More and then More Tools and then Extensions. Only turn on extensions you trust.

If a popup about updating or downloading a program looks suspicious, don't click on it. Instead, go to the program's official website to download it.

I hope this helps.

Regards,
Lokesh


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