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Why my bluetooth is not working post installing original Windows 8?


Asked by
Ankit Jain
2014/01/03 13:19
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Problem started when i installed original windows 8. my bluetooth is not working since then. I installed various bluetooth drivers, but they are unable to detect my laptop's bluetooth. Please see the attached screen shot
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Answered by
Nish
2014/01/03 17:06
Hi Ankit,

The Bluetooth driver below should work on your Studio 1555:

Download link:
http://ftp1.dell.com/folder00865420m/1/Network_Application_VY4F2_WN_12.0_A01.EXE

Once the driver is installed, go to Device Manager (via Control Panel), right-click on Generic Bluetooth Adapter and click the Update Driver option.

Restart your computer and your Bluetooth should start working again.

Good luck!

James


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Answered by
Lokesh Yadav
2015/12/12 10:11

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Hi Ankit,

Follow the below steps to resolve your problem:

Update Bluetooth Device Driver
To do this, you can use the Device Manager.
Press Win+R, type devmgmt.msc to open the Device Manager. Expand Bluetooth.
bluetoothClick on Properties, click on Driver tab.
Click Update Drivers button.
update driverClick on OK button.


I hope this helps.

Regards,
Lokesh
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