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Speakers again not working. Seems some issue with the software

Asked by
Kian Brown
2019/02/07 02:57
0 Like It
I wouldn't have bought them if I knew it is not good quality speakers. Dolby should provide high quality software for the speakers.
Operating System:
Windows 8
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Answered by
Lokesh Yadav
2019/02/08 11:07
Hi Kian,

Here are some fixes for you to try. You might not need to try them all; just work your way down and find the one works for you.

1. Set the right audio device as default
One of the first things you should do is to see if you’re using the correct device on your computer. You’ll loss your sound if this need is not met:
  1. Right-click the sound icon at the bottom right of your desktop, and click Playback devices. 
  2. See if your speaker are set as the Default Device. You’ll usually see a green tick button next to the default device. 
  3. If your speakers are not set as the Default Device, right-click the name of your speakers, and click Set as Default Device. 
  4. Restart your computer, and see if your computer speakers are working again. If not, you may need to try the fixes below.
2. Update sound card driver
If changing the audio setting doesn’t fix your not working computer speakers, it’s very likely that your audio or sound card driver is to blame: it’s either broken, or you have a wrong driver installed, and you should try to update your sound card driver to get them working again.

If you’re using USB speakers, you should also consider updating your USB port driver, since they could also be the culprit.

There are two ways you can get the right drivers for your audio card and USB port: manually or automatically.

Manual driver update – You can update your sound and USB port drivers manually by going to the manufacturer’s website for both your sound card and your computer, and searching for the most recent correct driver for each. Be sure to choose only drivers that are compatible with your variant of Windows.
Automatic driver update – If you don’t have the time, patience or computer skills to update your sound and USB port drivers manually, you can, instead, do it automatically with Driver Reviver. It will automatically recognize your system and find the correct drivers for your exact sound card and USB port, and your variant of Windows, and it will download and install them correctly.

1. Launch Driver Reviver and click the Start Scan Now button to start scanning your PC
Start driver scan
2. Wait for the scanning process to complete
3. Review the scan results and click the Update All button to update all outdated drivers on your computer.
driver scan results
4. Driver Reviver will now download the updates for your drivers, backup your original drivers and then install the latest updates for your computer drivers. This may take a while depending how many drivers you are updating on your computer and the size of the downloads.
5. Once the updates are installed, you will see a quick summary of your drivers and your PC’s status changes to Excellent.

3. Change audio format
Your not working computer speakers could be caused by the wrong audio format that your computer set for your speakers. To get your speakers work again:
1) Right-click the sound icon at the bottom right of your desktop, and click Playback devices.

2) Make sure your speakers are set as the Default Device, then select it and Properties.

3) Go to the Advanced tab. Select from the drop-down menu the format you’d like to try. You may need to try them one by one to find the one works for your system. When you’re done selecting, click Apply and OK to save the change.

4) See if you can hear from your computer speakers now.

I hope this helps.



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