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I have had 3 x $45.31 amounts taken from my Bank account and I have only ordered one. Would you please advise what the 3 x amounts are for.Brian Iveson No.08 95355646

Asked by
Brian Iveson
2018/06/12 07:57
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First amount was taken out on 7/6/2018 and next two 11/6/2018.
I am using an HP Desktop
Windows 10
Operating System:
Windows 10
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Answered by
Lokesh Yadav
2018/07/29 12:03
Hi Brian,

I can confirm that the license buying/renewal only requires a single payment.

It is possible that you inadvertently renewed your license twice or purchased a new license, in which case the support team can cancel and refund the additional payment.

Please double-check the charges and contact the dedicated support team at the below link with the order details and they'll be happy to resolve this for you.



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