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  • Short descriptive question What is your problem or question? e.g. "Why does my computer shut down unexpectedly?"

  • Additional details Provide as much details as you can. e.g. "The problem only started happening 2 weeks ago after I installed a new program."

  • OPERATING SYSTEM

  • information about your computer Is the problem affecting something in particular? e.g. My computer is a Laptop running Windows XP with service pack 2, 2gb of RAM.

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