Hi Sophia,

You can easily restore a file from backup by following the below steps:

1. Open the Start menu and type backup in the Search text box and choose Backup and Restore from the resulting list.

2. The Backup and Restore window opens.Click the Restore My Files button.

3. In the Restore Files dialog box, locate the files or folders you intend to restore. Click Next.

4. There are three ways to find your files.

1. Search: Type part of the name of the file you intend to restore. Click the found file or Select All to restore all of the found files. Click OK.
2. Browse for Files: Click the backup name and then the folder that contained the original file. Click the found file and then click Add Files.
3. Browse for Folders: Click this button to open a dialog box of folders. Click a folder to restore all of the files in that folder. Click Add Folder.

The files you select with the preceding methods appear in the dialog box.
Repeat as needed until you’ve selected all the files you need.
If you’re not finding the file, click the Choose a Different Date link.

4. Choose All from the Show Backups From drop-down list. Pick another backup. You may have to repeat this process for more than one backup.
Choose the location to which you want the files restored.

5. Choose what to do with any preexisting copy of the file.
If you restore a file to a location that already contains a file of the same name, you’ll be asked to choose one of the following:

1. Copy and Replace: The file currently in the original location will be replaced by the file restored from backup.
2. Don’t Copy: The backed up version isn’t restored. Nothing changes.
3. Copy, But Keep Both Files: The original file will stay as is, and the restored file will include (2) in the filename.
4. Do This for All Conflicts: Select this check box if you’re restoring multiple files and want to apply the same choice to each duplicate filename.

6. Click the link to View Restored Files.Your files have been restored and the folder containing the restored files opens.

7. Click Finish to close the dialog box.

I hope this helps in getting back the file you need.

Regards,
Lokesh

Hello Sophia,

Thank you for posting your concern's here.

I am sorry to hear about the problem you are experiencing.

I would like to help you further about this one.

However, I would need a little more information to be able to help you.

Could you please give me detailed information about the back up you have created, for example, if you have saved them on your flash drive or hard disk drive?

A little more detailed information about it would help me investigate the problem and better assist you.

Hope to hear from you.

Sincerely,

Christian