Why does my computer shut down unexpectedly?

2015/10/03 09:23

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The problem seem to start after I upgraded to Win 10. The computer would unexpectedly turn of. It appears to be less frequent since I reset my computer and installed PC Reviver but it still happens a few times per day. Once it has turned itself off, I have to break the connection with the main power supply for about 30 seconds before I can turn it back on again. Sometimes it would start and turn off straight away again a few times before it starts up properly. My computer sits in a clean invironment and has a watercooled system. I'm a CAD designers so this is very frustrating. I hope you have some answers for me, thanks.

Not sure if it is related but my LG touch screen monitor's touch function stopped working a while ago. Not sure when because I hardly use it.

Operating System:

Details about my PC:
Operating System: Windows 10 Pro Processor: Intel(R) Corel(TM) i7-4930K CPU @ 3.40GHz RAM: 32.0GB System Type: 64-bit Operating System, x64-based processor Pen and Touch: Full Windows Touch Support with 10 Touch Points

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2015/10/06 09:33

by Lokesh Yadav
Hi Rhodian,
If Windows inexpicably closes and your PC shuts down, it's almost certainly overheated. The PC, which monitors the temperature of the CPU, is protecting it's delicate circuits from the ravages of heat.

Try the below steps:
- Make sure nothing is blocking the PC's air vents.
- Unplug the PC and open it up. Use a can of compressed air to remove dust, especially around the fans and vents.
- While the PC is open, note the position of the internal cables. Are any of them blocking vents or air flow?
- Plug in the PC--while it's still open--and boot it to make sure that all the fans run properly. If one isn't spinning, try to find out and fix what's blocking it.
I hope this helps.
Lokesh

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2015/10/04 08:21

by Martin Carbos

Hi Rhodian,

Please refer to the link below to help you with the problem you're experiencing:

http://www.reviverso...

Hope this helps!

Sincerely,

Martin

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