Hi Mohammad,

If you are not able to hear any sound from your PC, then you need to try the below fixes in order to get back you audio.

Fix 1. Check your Driver
Open Control Panel > Sound > Under Playback and Recording tabs, Select and Set Defaults.
The Device Manager will open. Expand Sound, Video and Game Controllers. Locate your audio device. Double click on it to open its Properties box. See whether the driver is installed and the device working properly.
In the Driver tab, click on Update Driver. Click OK.
Else you may have to uninstall the Driver and then in the Device Manager >- Action -> Scan for hardware changes.
This will reinstall the driver.

Fix 2.Check your sound card
Select the ‘Search’ option from the charms-bar, type – Device Manager’ and click ‘Settings’.
Open Device Manager, double-click Sound, video and game controllers to expand that category.
If a sound card is listed, you have one installed.
See if it is working properly.
If Device Status shows that the device is working correctly, the problem showing up is due to sound settings, the speakers, or the cables.

Fix 3. Setting correct audio device as default
Type ‘Sound’ in search and select ‘Settings’. Choose ‘Sound’.
Under the Playback tab section you will find multiple audio devices; appearing as speaker, followed by the name of the device.
You will also observe that the default device shows a green a check beside it, labeled as Default, if you have multiple devices.

If the wrong audio device is listed as the default audio device, simply choose the correct device and click ‘Set Default’ button. Restart your PC.

Fix 4.Sound and Audio Troubleshooter
Use the built-in Troubleshooting tool in Windows 8. The tool may automatically fix audio recording problem.
To open the Sound and Audio Troubleshooter, bring up the Control Panel by pressing Win+X in combination and selecting Control Panel. Then, under System and Security click Find and fix problems.
Or else, simply right-click on the Speaker icon in the Taskbar notification area and select Troubleshoot sound problems to open the Sound and Audio Troubleshooter.
When done, choose ‘Hardware and Sound’ and click on ‘Troubleshoot audio recording‘ link.


I hope this helps in fixing the issue.

Regards,
Lokesh

Hi Mohammad,

Thank you for posting your concerns here.

I am sorry to hear about the problem you are experiencing.

Please send an email to support@reviversoft.com for further assistance regarding your concern.

You can also contact support from the link provided below.

http://reviversoft.c...

We look forward to hearing from you.

Sincerely,

Christian