How do I report a problem with the results or program?

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How do I report a problem with the results or program?

Postby Reggie » Sat Apr 02, 2011 12:18 am

Have you run into a problem with Registry Reviver recently?

Are you seeing unexpected or incorrect results?


If you have any issues with the scan results, repairs, product features or functionality, please help us resolve them by reporting the problem right away.

How to send us the details of the problem/error:

1. Open Registry Reviver

2. Click on Options

3. Select the Error Log tab

4. Enter your Name, E-Mail Address (used for the purchase) and Details of the error

Make sure you also submit your log files by ensuring that the option is checked

5. Click on Send Log

error_log.png
How to report a problem and send us the logs


By doing so, you will be helping our development team investigate further and resolve the problem at the earliest.

Bugs fixes and improvements will be introduced through the next program update.

NOTE: Sending log files DOES NOT guarantee a response from us. If your require a response, please contact our support team with the details of your concern.

For additional correspondence and updates, please contact our support team directly.
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Reggie
 
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Joined: Sat Jun 19, 2010 12:02 am

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