If you haven't heard from us, chances are we never received your support request in the first place.
Some reasons why we may not have received your support request:
1. You were unable to submit the support contact form
2. An error in the email address you used (From address)
3. You sent your support request to the wrong address (To address)
Rest assured, support requests that do come through, receive an immediate email acknowledgement (auto response)!
So please check with the above information before you send us a new support request.
Our Support E-mail Address: firstname.lastname@example.org
Our Support Contact Form: http://www.reviversoft.com/support/contact/