Remove Programs that Refuse to Uninstall Correctly

Once in a while, a program may stubbornly refuse to uninstall normally. Many programs will include with their installation an uninstall option located either within the start menu shortcut, on the desktop or within the program folder. If a program won’t uninstall the normal way, there are simple steps you can take to remove the application completely.

Using Other Methods to Remove Programs

One way to make sure a program is uninstalled is to use the Add or Remove Programs tool in the start menu:

Click Start (Windows Key + X in Windows 8 ) and click Control Panel.
Click Add or Remove Programs on the list of system options.
After the list of installed programs loads up, click on any program you wish to uninstall and click on the remove button below the list.
A prompt will ask you to confirm your choice and you can follow through with the removal.


Remove Programs that Refuse to Uninstall Correctly
A list of programs that are installed in the Add or Remove Programs window, with modification options.

If this fails to remove a program, or if it can’t seem to locate the program at all, searching within the C: drive for the folder containing the program’s files is possible. Sometimes unwanted programs acting as viruses or spyware may go hidden, so temporarily making hidden files visible is advisable. To do this, simply open up the Control Panel, click Appearance and Personalization, and under Folder Options, click Show Hidden Files or Folders. Then uncheck the checkboxes titled Hide extensions for known file types and Hide protected operating system files. Then click Apply and the changes will be applied.

By making these files and folders visible, you can see every file on your system and modify them however you want.

Safe Mode

Starting the computer in Safe Mode can make sure no changes to your computer are actively made, as you modify files when a program won’t uninstall. Safe Mode prevents any intrusions from getting into the PC, by disconnecting from the Internet and only allowing access to files that affect the system. If a program won’t uninstall and it’s a form of malware or other unwanted application, it can be removed safely this way.

To start Safe Mode:

  • When booting the computer, at the first screen before Windows login hold down F8 (Shift + F8 in Windows 8 )
  • Using the arrow keys in the boot menu, highlight and click enter over the safe mode option. Choose safe mode without networking
  • Log into the computer normally after the computer starts up
  • Running a virus scan with your antivirus is best to do in safe mode as it prevents any intruders connecting to your computer and malware from multiplying threats during the scan, meaning the scan is much more thorough
  • It’s also good to now remove any files that look suspicious or that you don’t need
  • Try to uninstall the offending program from Safe Mode
  • Shut down the computer when done removing the program and performing a virus scan in order to use the computer in its normal settings


Remove Programs that Refuse to Uninstall Correctly
The desktop of a PC running Windows 7 in safe mode.

Once you reboot or simply shut down the computer after using safe mode, the next time the computer boots it will start normally automatically.

You can also try a third-party app like Revo Uninstaller to help remove all traces of an app from your PC.

When a program won’t uninstall, it can be a hassle that’s far from needed in any computer system. Thankfully, there are many steps that can remove it easily. Sometimes all it takes to remove a program is some exploration of the hard drive.

Steve Horton

About

Steve Horton has been working with computers for over 20 years. He's dedicated to helping people get the most out of their PCs, and likes playing cards and writing comics.

Recommended by ReviverSoft

Registry Reviver will find and fix problems, and restore optimum PC performance quickly, easily and safely.

download now
  • Bluegrassgirl

    I’m trying to uninstall the Sims 3 game and my computer says it cant uninstall it because it is still running, but its not running anywhere on my computer. How do i shut it down if it is running somewhere, i need this off my computer.

  • http://www.reviversoft.com/ Mark Beare

    One thing to try is to shut down your computer and then restart it and try to uninstall it. Sometimes there is a process that is stuck and shutting down the computer will stop it also. When you restart it you should have more success trying to remove the application.

  • WeeGee

    Ok, so i i am trying to reinstall Knights of the Old Republic, but always when i run the setup file it asks to uninstall. I tried to remove KotOR using the Remove/Change programs, nothing. Tried to find the directory, it doesn’t have any directories but it still counts as installed.

    It doesn’t have any registries either. How do i permanently remove it so i can reinstall it?

  • http://www.reviversoft.com/ Mark Beare

    When you tried to reinstall the application and the setup asked to uninstall did you try and do the uninstall?

    It sounds like some of the files have been deleted manually but some core parts of the application still exist.

    The other option you have is to use Revo Uninstaller. This is a great application for uninstalling hard to remove applications.

  • WeeGee

    Never mind. I went to regedit and removed all of the registry files associated to it.

Having
PC Problems?

Take a FREE
Windows Registry scan
to find errors that can
cause PC problems.

download now

Didn't find your answer?
Ask a question to our community of experts from around the world and receive an answer in no time at all.

our products
See all products →

We develop products that help Repair, Optimize and Maintain your computer for you

Driver Reviver
Restore maximum performance and functionality to your PC's hardware.
Registry Reviver
Restore maximum efficiency and effectiveness to your PC's Windows Registry. '
Battery Optimizer
It helps you to optimize your laptop battery life by using diagnostics and testing tools.
subscribe to our newsletter

Receive free tips and advices how
to repair, maintain and optimize your PC

Edit translation
Machine translation (Google):
Loading...
Copy to editor
or Cancel