A Guide to the “Page Fault in Nonpaged Area” Blue Screen of Death Error

This article is part of a continuing series on Blue Screen of Death errors. A Blue Screen of Death (BSoD) is the error screen you see when Windows has a major issue. It halts the PC and displays some very important information.

Depending on the error message you get, the steps you need to take are different.


PAGE_FAULT_IN_NONPAGED_AREA
This is an issue with new hardware and old drivers.

Error Name:

PAGE_FAULT_IN_NONPAGED_AREA

This one means you’ve added hardware to your PC, perhaps as a replacement or upgrade of existing hardware, but have continued to use the old hardware’s drivers. One example would be installing an NVIDIA graphics card in place of an ATI graphics card without changing from an NVIDIA driver to an ATI driver. Or, installing a Canon printer in place of an HP printer without changing drivers.

The plug-and-play architecture of Windows is supposed to install the correct driver whenever you add a device, but if there’s one already there, it won’t always work right.

The best way to fix this problem is to go to the device’s manufacturer’s website, plug in your device’s model number in the support area, and download the very latest drivers for it. You may have to reboot in Safe Mode in order to do that, especially if the Blue Screen keeps repeating itself each time you reboot.

It’s also a good idea to disable the existing driver first, and allow Windows to install a temporary, generic driver in its place, in order to give you a chance to get the correct driver. This is an especially good approach for video cards.

 

Disable the Problem Driver

To disable the existing driver for newly-installed hardware:

  1. Click Start
  2. Click Control Panel
  3. Click Device Manager
  4. Click the arrow next to the device you just installed, right click on the device, and click Properties
  5. click Details to see the driver name
  6. Click Uninstall from that same Properties screen
  7. Windows will attempt to reinstall the driver itself from information it provides from the Internet. This is called Plug and Play. Allow it to do so
  8. Run Driver Reviver to update the new driver to the most recent version

If new drivers don’t fix the problem, your new hardware may be faulty. Try removing it and see if the problem goes away. If so, exchange the hardware where you purchased it.

 

Corrupted Hard Drive

A corrupt file system on your hard drive can also cause this error. You’re going to want to check the drive for errors. To do so:

  1. Click Start
  2. Click Run… if in Windows XP, otherwise skip this step
  3. Type chkdsk /f /r X: in the box and press Enter, where X: is the current drive letter, usually C:
  4. You’ll need to restart in order to complete the repair process.


PAGE_FAULT_IN_NONPAGED_AREA
After rebooting, this screen tells you the repair is starting.

 

More Information from Microsoft

Here’s a page on Microsoft’s website about this specific BSoD error. It’s pretty technical, but worth checking out if the above solutions don’t work.

Good luck!

Steve Horton

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  • The PAGE_FAULT_IN_NONPAGED_AREA failure can also be due to failing RAM. In Windows 7 and earlier, the blue screen will actually show the name of the driver that triggered the BSOD. If the failed driver is a core Windows component and not a peripheral driver, it’s more likely to be a hardware issue.

  • iohannes

    If only I saw this post earlier today…before I wasted hours troubleshooting perfectly functioning hardware. Ugh. ;)

  • AR Defense

    For me this error was RAM.

  • Ade Adeyemi

    I have the same issues. It started after I instal an updated nvidia driver for my graphic card. I know I should uninstall the problem driver, but my pc is not booting up completely. It boots up , the pc is on but the screen is black and when I try to boot to safe mode, it hung up halfway

  • James Richard

    Hey everyone my problem is a lot different from ur’s I boot my PC and when it gets to the lock screen I sign in and then the BSOD pops up and my pc restarts on me so how am I to fix this problem if I can’t get to my desktop? HELP!!!!!

  • Steven Piper

    If I bumped the RAM while cleaning the PC, is that enough to cause a problem?

  • Vamsi Krishna

    I bought a brand new lenevo G50-70 lap..on the very 2nd day..its showing BSOD..i went to the shop where i bought..they said that it is OS problm and they reinstalled new OS and gave it to me…eventhough the problem continues like this..i went 3-4times like this and changed my OS…But the same thing repeated.. finally i went to lenevo service center…they also checked the whole lap and confirmed that it is generally OS prblem and there’s no problem with hard disk or motherboard…. there in that service center they reinstalled OS for the 7th time after my purchase…and then also BSOD continues………there’s no end for this…how i can be out of this issue..please give me proper solutions…. i want replacement of laptop…i’m wexed with this checkups… :( :(

  • Benjamin Friedman

    Yes of course. The RAM stick should NEVER be touched unless you’re replacing it.

  • jesobreira

    I’ve bought a Samsung laptop that came with Win8. I started using it, so I had that problem several times. I thought it was Win8, as IMHO it sucks. So I installed Win7. Installed the official drivers from Samsung website for my model. Same problem. Finally, I installed Elementary OS (an Ubuntu variation) instead of Windows. Problem solved!

  • Mireille Baradhy

    Hey everyone I got the blue screen with that “PAGE_FAULT_NONEPAGE_AREA” and it said it’d restart, after it shut down, my screen remained (still remains) with the Dell logo on and hasn’t changed for the past 5 minutes. Is there a way to start it correctly or my PC is done?

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