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I want a refund, your program didn't fix my problem


2014/09/23 20:58
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Answered by
Lokesh Yadav
2016/11/23 14:30

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Hi Vincent,

Can you provide some more details regarding the problem?
In order to assist you, I need the name of the Reviversoft product you are facing issues with along with any error message or screenshot of the same.

Also note that all the products of Reviversoft offers you to improve your system performance by different ways.

If you are facing issues with registration, please ensure that below points are not causing any problem in the activation.
  1. If you copy a space at the start or end of the license code, it will cause the license code not to work.
  2. If you are using the license details from a different product, you will be unable to complete the activation. All ReviverSoft products are different and require separate purchases and licenses. You need a license code for your purchased product only.
  3. If you have typed in the license code incorrectly, it will not work. In order to avoid this, you should copy the complete license code from your purchase confirmation email and then paste it directly into the activation window.
  4. Do ensure that your internet connection is working correctly and that you have checked your firewall settings. You can either temporarily disable your firewall or add an exception for the Reviversoft product.
  5. Do a check of your computer’s date and time. An incorrect date might cause the Reviversoft server system to think that your license code has already expired.
Looking forward to hear from you.

Regards,
Lokesh
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2014/09/24 20:34

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How do I get a refund?
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Commented by
Nish
2014/09/25 03:42
Hi Lathene,

You can send in your request for a refund to support@reviversoft.com

James
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Commented by
Christiane Douchet
2014/10/06 20:58
thank you kindly refund me the amount of € 29.99, I have registered your product and unfortunately my problem was not solved. I understood that I record after another program still paying !!!
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Answered by
Nish
2014/09/24 05:33

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Hi Vincent,

Sorry to hear that our program didn't fix your problem.

I highly recommend that you write to our friendly team of experts at support@reviversoft.com with the exact details of the problem and they will be happy to assist you further and resolve your concerns.

Thanks,

James
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Commented by
Lathene McDuffie
2014/09/24 20:34
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