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why do I keep getting asked to reactivate my licence to Riversoft. My subscription still has months to run.


Asked by
Anthony Holt
2016/10/26 08:19
0 Like It
This problem has happened three or four times. I use Windows 10 and when active the program seems to perform correctly. But what will happen if I misplace your original email to me with the code in it?
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Answered by
Lokesh Yadav
2016/10/26 12:55
Hi Anthony,

If you are getting multiple reminders to activate your licence, please make sure that the below points are not causing the problem.

Point 1: If you buy any Reviversoft product like
PC Reviver, Driver Reviver, Security Reviver, etc then it will include 1
year of:
  • Unlimited usage on 1 PC
  • Unlimited products updates and upgrades
  • Unlimited premium support.
Your
software's license code is associated to the computer’s hardware and
system configuration when you activate it. The license status may get
affected when you make changes to your computer's hardware and Operating
System, or when you replace it with a new computer.

Point 2: Do a check of your computer’s date and time. An incorrect date might cause the reviversoft server system to think that your license code has already expired.

Point 3: Product
key for the Reviversoft product you have bought will not work on any
other PC except the one on which it has been installed. It is possible
you might have upgraded your Windows or installed a fresh Windows copy
on your machine and thus installed it again more than a single time.
If this is the case, you need to contact the support team by filling the support request form at the below link:

http://www.reviverso...

Point 4: If
you are using the license details from a different product, you will be
unable to complete the activation. All ReviverSoft products are
different and require separate purchases and licenses. You need a
license code for your purchased product only.

Pont 5: Do
ensure that your internet connection is working correctly and that you
have checked your firewall settings. You can either temporarily disable
your firewall or add an exception for the Reviversoft product.

Point 6: If
you have typed in the license code incorrectly, it will not work. In
order to avoid this, you should copy the complete license code from your
purchase confirmation email and then paste it directly into the
activation window.

I hope this helps in getting your product registered successfully.

Regards,
Lokesh


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