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Sometimes when i start to watch some video my computer just give me a blackscreen forcing me to reboot


2014/10/31 03:13
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Only happens with flash player
Operating System:
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Answered by
Nish
2014/11/04 20:51
Hi Leonardo,

Have you tried a clean re-installation of the flash player?

How to do a clean reinstall: https://forums.adobe...

Secondly, I would recommend turning off the Hardware Acceleration option in the Flash video. Simply right-click the video to access the option.

Reinstalling the video drivers is also worth a try.

Good luck,

James



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Answered by
Lokesh Yadav
2015/08/29 18:44

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Hi Leonardo,

Please follow the below steps to resolve your issue:

1. Uninstall and Reinstall Adobe Flash Player (make sure you are installing the latest version)
This may fix the flash video issue and it may not, but it’s worth a shot. Start by jumping to the official Adobe website and downloading the Flash Player uninstaller for OS X. Launch the uninstaller and simply uninstall Flash Player from your Mac and restart the computer.
Once your computer boots back up and you’re signed in, proceed to Adobe.com to download the latest version of Flash Player. Reinstall and check to see if YouTube videos are working.

2. Reset Safari/Firefox/Chrome and Clear Cache

3. Disable Flash hardware acceleration.
While on the screen of the blank YouTube video that is not working correctly, right-click the area where the video would normally show up to bring up the Flash Player context menu. Select the Settings option from the menu.Unselect the option Enable hardware acceleration and click the Close button.
Close out of the browser completely, relaunch and test YouTube videos.

I hope this helps.

Thank You!
Lokesh

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